Terms of Service

1.1 Description

Workyla is an all-in-one, subscription-based business management platform that provides customer relationship management (“CRM”), human resources management (“HRM”), and finance and invoicing tools, together with related features such as omnichannel messaging, automation, payroll processing, reporting, and third-party integrations (collectively, the “Services”). The specific features, modules, and usage limits available to you depend on the subscription plan you select.

1.2 Free Trial

Company may offer a free trial period (currently 14 days) during which you may access certain paid features of the Service without charge. We may modify or terminate a free trial, or your access to it, at any time and without notice, at our sole discretion. If you do not cancel before the end of the free trial, and you were required to provide payment details to start the trial, your subscription will automatically convert to a paid plan and you will be charged in accordance with Section 4.

2.1 License

Subject to these Terms and payment of any applicable fees, Company grants you a non-transferable, non-exclusive, revocable, limited license to access and use the Service solely for your own internal business purposes.

2.2 Certain Restrictions

The rights granted to you in these Terms are subject to the following restrictions:

• You shall not license, sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Service, whether in whole or in part, other than as expressly permitted by these Terms;
• You shall not modify, make derivative works of, disassemble, reverse compile, or reverse engineer any part of the Service;
• You shall not access the Service in order to build a similar or competitive product or service;
• You shall not use any automated means (including bots, scrapers, or crawlers) to access the Service except through our published application programming interfaces (APIs), if any; and
• Except as expressly stated herein, no part of the Service may be copied, reproduced, distributed, republished, downloaded, displayed, posted, or transmitted in any form or by any means.

Unless otherwise indicated, any future release, update, or other addition to functionality of the Service shall be subject to these Terms. All copyright and other proprietary notices on the Service must be retained on all permitted copies thereof.

2.3 Modification

Company reserves the right, at any time, to modify, suspend, or discontinue the Service (in whole or in part), including individual features, with or without notice to you, provided that Company will use commercially reasonable efforts to notify paying subscribers of any material adverse change to the Service. Company will not be liable to you or to any third party for any modification, suspension, or discontinuation of the Service or any part thereof, except as required by applicable law.

2.4 Support

Depending on your subscription plan, Company may provide customer support as described on the Service or in your order. Except as expressly stated in an applicable plan description or separate agreement, Company has no other obligation to provide support or maintenance in connection with the Service.

3.1 Account Creation

To use most features of the Service, you must register for an account (“Account”) and provide certain information about yourself and, where applicable, your organization. You agree that the information you provide is accurate, current, and complete, and you agree to keep it up to date.

3.2 Account Security

You are responsible for maintaining the confidentiality of your Account login credentials and are fully responsible for all activities that occur under your Account. You agree to immediately notify Company of any unauthorized use of your Account or any other breach of security. Company will not be liable for any loss or damage arising from your failure to comply with this Section.

3.3 Organization Accounts

If you create an Account on behalf of, or otherwise use the Service for the benefit of, a company, organization, or other entity, then (a) “you” includes you and that entity, (b) you represent and warrant that you are authorized to grant all permissions and licenses provided in these Terms and to bind the entity to these Terms, and (c) you agree to these Terms on the entity’s behalf.

3.4 Team Members

You may invite additional users (“Authorized Users”) to access your Account subject to the user limits of your subscription plan. You are responsible for your Authorized Users’ compliance with these Terms and for all activity occurring under their access.

4.1 Fees

Access to paid features of the Service requires payment of the subscription fees described on the Service at the time of purchase (“Fees”). Fees are based on the plan, number of users, storage, and/or add-ons you select and are billed in advance on a monthly or annual basis, as selected by you.

4.2 Billing

By providing a payment method, you authorize Company (or its third-party payment processor) to charge that payment method for all Fees incurred in connection with your Account, on a recurring basis until your subscription is cancelled. You are responsible for keeping your billing information current.

4.3 Automatic Renewal

Unless you cancel your subscription before the end of the then-current billing period, your subscription will automatically renew for an additional period equal in length to the expiring billing period, at Company’s then-current pricing for the applicable plan.

4.4 Taxes

Fees are exclusive of any taxes, levies, duties, or similar governmental assessments, and you are responsible for payment of all such amounts, excluding taxes based on Company’s net income.

4.5 No Refunds

Except as expressly stated in these Terms or as required by applicable law, Fees are non-refundable and there are no refunds or credits for partially used subscription periods.

4.6 Changes to Fees

Company may change its Fees or introduce new fees at any time, provided that we will give you reasonable advance notice before any change applies to you and, where required, the opportunity to cancel prior to the change taking effect.

4.7 Third-Party Payment Processors

Payment processing services for the Service are provided by third-party payment processors and are subject to the applicable processor’s terms and privacy policy. Company is not responsible for the acts or omissions of any payment processor.

5.1 Ownership

As between you and Company, you (or your licensors) retain all right, title, and interest in and to all data, content, and materials that you or your Authorized Users submit to, or generate through the use of, the Service, including contact records, employee records, financial records, invoices, and communications (collectively, “Customer Data”). These Terms do not grant Company any ownership rights in Customer Data.

5.2 License to Company

You grant Company a non-exclusive, worldwide, royalty-free license to access, host, copy, transmit, display, and otherwise process Customer Data solely as necessary to provide, maintain, secure, and improve the Service, to provide support, and to comply with applicable law.

5.3 Responsibility for Customer Data

You are solely responsible for the accuracy, quality, legality, and appropriateness of Customer Data and for obtaining all rights, consents, and permissions necessary for Company to process Customer Data (including any personal information about your employees, customers, or other third parties) as contemplated by these Terms and our Privacy Policy. If you upload personal information regarding third parties (such as your employees or customers) to the Service, you are responsible for ensuring you have a lawful basis to do so and for complying with applicable data protection laws in that respect; Company acts as a service provider/processor with respect to such data, processing it only on your behalf and instructions, as further described in our Privacy Policy or a separate data processing agreement, if applicable.

5.4 Data Export and Deletion

During the term of your subscription, you may export your Customer Data using the tools made available within the Service. Following termination of your Account, Company may retain Customer Data for a limited period to allow for export, after which Company may delete Customer Data in accordance with our data retention practices, except where longer retention is required by law.

6.1 Prohibited Conduct

You agree not to, and will not permit any Authorized User or third party to:

• Use the Service to violate any applicable law or regulation;
• Upload or transmit any content that is unlawful, harassing, defamatory, obscene, or that infringes any third party’s intellectual property or privacy rights;
• Transmit any viruses, malware, or other harmful code;
• Attempt to gain unauthorized access to the Service or any related systems or networks;
• Interfere with or disrupt the integrity or performance of the Service;
• Use the Service to send unsolicited bulk communications (“spam”) in violation of applicable law; or
• Use the Service in any manner that could damage, disable, overburden, or impair the Service.

6.2 Enforcement

Company reserves the right, but has no obligation, to monitor use of the Service for violations of this Section and to remove or disable access to any content or suspend or terminate any Account that we reasonably believe violates these Terms.

7.1 Third-Party Links & Ads

The Service may contain links to third-party websites and services, and/or display advertisements for third parties (collectively, “Third-Party Links & Ads”). Such Third-Party Links & Ads are not under the control of Company, and Company is not responsible for any Third-Party Links & Ads. Company provides access to these Third-Party Links & Ads only as a convenience to you, and does not review, approve, monitor, endorse, warrant, or make any representations with respect to them. You use all Third-Party Links & Ads at your own risk.

7.2 Third-Party Integrations

The Service may allow you to connect it with third-party applications and services (such as accounting, banking, communication, or CRM tools) that you choose to enable (“Integrations”). Your use of any Integration is subject to the applicable third party’s terms and privacy policy, and Company is not responsible for the practices of any third party. When you enable an Integration, you authorize Company to exchange data, including Customer Data, with that third party as necessary to provide the Integration.

7.3 Other Users

Your interactions with other users of the Service, including your Authorized Users, are solely between you and such users. Company is not responsible for any loss or damage incurred as the result of any such interactions.

If you provide Company with any feedback or suggestions regarding the Service (“Feedback”), you hereby assign to Company all rights in such Feedback and agree that Company shall have the right to use and fully exploit such Feedback and related information in any manner it deems appropriate. Company will treat any Feedback you provide as non-confidential and non-proprietary. You agree that you will not submit to Company any information or ideas that you consider to be confidential or proprietary.

You agree to indemnify and hold Company (and its officers, employees, and agents) harmless, including costs and attorneys’ fees, from any claim or demand made by any third party due to or arising out of (a) your or your Authorized Users’ use of the Service, (b) Customer Data, (c) your violation of these Terms, or (d) your violation of applicable laws or regulations. Company reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims. You agree not to settle any matter without the prior written consent of Company. Company will use reasonable efforts to notify you of any such claim, action, or proceeding upon becoming aware of it.

THE SERVICE IS PROVIDED ON AN “AS-IS” AND “AS AVAILABLE” BASIS, AND COMPANY (AND OUR SUPPLIERS) EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ALL WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, OR NON-INFRINGEMENT. WE (AND OUR SUPPLIERS) MAKE NO WARRANTY THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, WILL BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE BASIS, OR WILL BE ACCURATE, RELIABLE, FREE OF VIRUSES OR OTHER HARMFUL CODE, COMPLETE, LEGAL, OR SAFE. IF APPLICABLE LAW REQUIRES ANY WARRANTIES WITH RESPECT TO THE SERVICE, ALL SUCH WARRANTIES ARE LIMITED IN DURATION TO 90 DAYS FROM THE DATE OF FIRST USE.

Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL COMPANY (OR OUR SUPPLIERS) BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY LOST PROFITS, LOST DATA, COSTS OF PROCUREMENT OF SUBSTITUTE PRODUCTS, OR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO THESE TERMS OR YOUR USE OF, OR INABILITY TO USE, THE SERVICE, EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR AGGREGATE LIABILITY TO YOU FOR ANY DAMAGES ARISING FROM OR RELATED TO THESE TERMS (FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION), WILL AT ALL TIMES BE LIMITED TO THE GREATER OF (A) THE AMOUNT YOU PAID COMPANY FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) FIFTY US DOLLARS ($50). THE EXISTENCE OF MORE THAN ONE CLAIM WILL NOT ENLARGE THIS LIMIT. YOU AGREE THAT OUR SUPPLIERS WILL HAVE NO LIABILITY OF ANY KIND ARISING FROM OR RELATING TO THESE TERMS.

Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitation or exclusion may not apply to you.

12.1 Term

These Terms remain in full force and effect while you use the Service.

12.2 Termination by You

You may cancel your Account and subscription at any time through your Account settings or by contacting us at support@workyla.com, subject to Section 4 regarding Fees already incurred.

12.3 Termination by Company

We may suspend or terminate your access to the Service at any time for any reason at our sole discretion, including for any use of the Service in violation of these Terms, non-payment of Fees, or if required to do so by law. Where reasonably practicable, we will provide advance notice of termination for cause.

12.4 Effect of Termination

Upon termination, your right to access and use the Service will immediately cease. Sections of these Terms that by their nature should survive termination (including ownership, disclaimers, indemnification, limitations of liability, and dispute resolution) will survive.

The Service, including its “look and feel” (e.g., text, graphics, images, logos), proprietary content, information, and other materials, is protected under copyright, trademark, and other intellectual property laws. Copyright © 2026 Workyla LLC. All rights reserved. You agree that Company (and/or Company’s licensors) own all right, title, and interest in and to the Service (excluding Customer Data) and no rights are granted to you other than as expressly set forth in these Terms. All trademarks, logos, and service marks (“Marks”) displayed on the Service are our property or the property of other third parties. You are not permitted to use these Marks without our prior written consent or the consent of the third party that may own the Marks.

14.1 Changes to These Terms

These Terms are subject to occasional revision, and if we make any substantial changes, we may notify you by sending an e-mail to the last e-mail address you provided to us, and/or by prominently posting notice of the changes on the Service. You are responsible for providing us with your most current e-mail address. Continued use of the Service following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.

14.2 Export

The Service may be subject to U.S. export control laws and may be subject to export or import regulations in other countries. You agree not to export, reexport, or transfer, directly or indirectly, any U.S. technical data acquired from Company, or any products utilizing such data, in violation of United States export laws or regulations.

14.3 Disclosures

Company is located at the address in Section 18. If you are a California resident, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Product of the California Department of Consumer Affairs by contacting them in writing at 400 R Street, Sacramento, CA 95814, or by telephone at (800) 952-5210.

14.4 Electronic Communications

Communications between you and Company use electronic means, whether you use the Service or send us emails, or whether Company posts notices on the Service or communicates with you via email. For contractual purposes, you (a) consent to receive communications from Company in electronic form, and (b) agree that all terms and conditions, agreements, notices, disclosures, and other communications that Company provides to you electronically satisfy any legal requirement that such communications would satisfy if they were in a hardcopy writing. The foregoing does not affect your non-waivable rights.

14.5 Entire Terms

These Terms, together with our Privacy Policy and any order form or additional terms applicable to your subscription, constitute the entire agreement between you and us regarding the use of the Service. Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. The section titles in these Terms are for convenience only and have no legal or contractual effect. The word “including” means “including without limitation”. If any provision of these Terms is, for any reason, held to be invalid or unenforceable, the other provisions of these Terms will be unimpaired and the invalid or unenforceable provision will be deemed modified so that it is valid and enforceable to the maximum extent permitted by law.

14.6 Relationship; Assignment

Your relationship to Company is that of an independent contractor, and neither party is an agent or partner of the other. These Terms, and your rights and obligations herein, may not be assigned, subcontracted, delegated, or otherwise transferred by you without Company’s prior written consent, and any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing will be null and void. Company may freely assign these Terms. These Terms shall be binding upon assignees.

Please read the following arbitration agreement in this Section (the “Arbitration Agreement”) carefully. It requires you to arbitrate disputes with Company, its parent companies, subsidiaries, affiliates, successors and assigns and all of their respective officers, directors, employees, agents, and representatives (collectively, the “Company Parties”) and limits the manner in which you can seek relief from the Company Parties.

15.1 Applicability of Arbitration Agreement

You agree that any dispute between you and any of the Company Parties relating in any way to the Service, the Services offered through the Service, or these Terms will be resolved by binding arbitration, rather than in court, except that (1) you and the Company Parties may assert individualized claims in small claims court if the claims qualify, remain in such court and advance solely on an individual, non-class basis; and (2) you or the Company Parties may seek equitable relief in court for infringement or other misuse of intellectual property rights (such as trademarks, trade dress, domain names, trade secrets, copyrights, and patents). This Arbitration Agreement shall survive the expiration or termination of these Terms and shall apply, without limitation, to all claims that arose or were asserted before you agreed to these Terms (in accordance with the preamble) or any prior version of these Terms. This Arbitration Agreement does not preclude you from bringing issues to the attention of federal, state, or local agencies. Such agencies can, if the law allows, seek relief against the Company Parties on your behalf. For purposes of this Arbitration Agreement, “Dispute” will also include disputes that arose or involve facts occurring before the existence of this or any prior versions of the Agreement as well as claims that may arise after the termination of these Terms.

15.2 Informal Dispute Resolution

There might be instances when a Dispute arises between you and Company. If that occurs, Company is committed to working with you to reach a reasonable resolution. You and Company agree that good faith informal efforts to resolve Disputes can result in a prompt, low-cost, and mutually beneficial outcome. You and Company therefore agree that before either party commences arbitration against the other (or initiates an action in small claims court if a party so elects), we will personally meet and confer telephonically or via videoconference, in a good faith effort to resolve informally any Dispute covered by this Arbitration Agreement (“Informal Dispute Resolution Conference”). If you are represented by counsel, your counsel may participate in the conference, but you will also participate in the conference.

The party initiating a Dispute must give notice to the other party in writing of its intent to initiate an Informal Dispute Resolution Conference (“Notice”), which shall occur within 45 days after the other party receives such Notice, unless an extension is mutually agreed upon by the parties. Notice to Company that you intend to initiate an Informal Dispute Resolution Conference should be sent by email to: support@workyla.com, or by regular mail to 131 Continental Dr, Suite 305, Newark, Delaware 19713. The Notice must include: (1) your name, telephone number, mailing address, e-mail address associated with your account (if you have one); (2) the name, telephone number, mailing address, and e-mail address of your counsel, if any; and (3) a description of your Dispute.

The Informal Dispute Resolution Conference shall be individualized such that a separate conference must be held each time either party initiates a Dispute, even if the same law firm or group of law firms represents multiple users in similar cases, unless all parties agree; multiple individuals initiating a Dispute cannot participate in the same Informal Dispute Resolution Conference unless all parties agree. Engaging in the Informal Dispute Resolution Conference is a condition precedent and requirement that must be fulfilled before commencing arbitration. The statute of limitations and any filing fee deadlines shall be tolled while the parties engage in the Informal Dispute Resolution Conference process required by this section.

15.3 Arbitration Rules and Forum

These Terms evidence a transaction involving interstate commerce; and notwithstanding any other provision herein with respect to the applicable substantive law, the Federal Arbitration Act, 9 U.S.C. § 1 et seq., will govern the interpretation and enforcement of this Arbitration Agreement and any arbitration proceedings. If the Informal Dispute Resolution Process described above does not resolve satisfactorily within 60 days after receipt of your Notice, you and Company agree that either party shall have the right to finally resolve the Dispute through binding arbitration. The arbitration will be conducted by JAMS, an established alternative dispute resolution provider. Disputes involving claims and counterclaims with an amount in controversy under $250,000, not inclusive of attorneys’ fees and interest, shall be subject to JAMS’ most current version of the Streamlined Arbitration Rules and procedures available at jamsadr.com/rules-streamlined-arbitration; all other claims shall be subject to JAMS’s most current version of the Comprehensive Arbitration Rules and Procedures, available at jamsadr.com/rules-comprehensive-arbitration. JAMS’s rules are also available at jamsadr.com or by calling JAMS at 800-352-5267.

Unless you and Company otherwise agree, or the Batch Arbitration process discussed below is triggered, the arbitration will be conducted in New Castle County, Delaware. Subject to the JAMS Rules, the arbitrator may direct a limited and reasonable exchange of information between the parties, consistent with the expedited nature of the arbitration. If JAMS is not available to arbitrate, the parties will select an alternative arbitral forum. Your responsibility to pay any JAMS fees and costs will be solely as set forth in the applicable JAMS Rules.

You and Company agree that all materials and documents exchanged during the arbitration proceedings shall be kept confidential and shall not be shared with anyone except the parties’ attorneys, accountants, or business advisors, and then subject to the condition that they agree to keep all materials and documents exchanged during the arbitration proceedings confidential.

15.4 Authority of Arbitrator

The arbitrator shall have exclusive authority to resolve all disputes subject to arbitration hereunder, except for: (1) all Disputes arising out of or relating to the subsection entitled “Waiver of Class or Other Non-Individualized Relief”, including any claim that all or part of it is unenforceable, illegal, void, or voidable, or has been breached, which shall be decided by a court of competent jurisdiction and not by an arbitrator; (2) all Disputes about the payment of arbitration fees, which shall be decided only by a court of competent jurisdiction; and (3) all Disputes about whether either party has satisfied any condition precedent to arbitration, which shall be decided only by a court of competent jurisdiction. The arbitration proceeding will not be consolidated with any other matters or joined with any other cases or parties, except as expressly provided in the Batch Arbitration subsection below. The arbitrator shall have the authority to grant motions dispositive of all or part of any claim or dispute, to award monetary damages, and to grant any non-monetary remedy or relief available to an individual party under applicable law. The award of the arbitrator is final and binding upon you and us. Judgment on the arbitration award may be entered in any court having jurisdiction.

15.5 Waiver of Jury Trial

EXCEPT AS SPECIFIED IN SECTION 15.1 ABOVE, YOU AND THE COMPANY PARTIES HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. YOU AND THE COMPANY PARTIES ARE INSTEAD ELECTING THAT ALL COVERED CLAIMS AND DISPUTES SHALL BE RESOLVED EXCLUSIVELY BY ARBITRATION UNDER THIS ARBITRATION AGREEMENT. AN ARBITRATOR CAN AWARD ON AN INDIVIDUAL BASIS THE SAME DAMAGES AND RELIEF AS A COURT AND MUST FOLLOW THESE TERMS AS A COURT WOULD. HOWEVER, THERE IS NO JUDGE OR JURY IN ARBITRATION, AND COURT REVIEW OF AN ARBITRATION AWARD IS SUBJECT TO VERY LIMITED REVIEW.

15.6 Waiver of Class or Other Non-Individualized Relief

YOU AND COMPANY AGREE THAT, EXCEPT AS SPECIFIED IN SECTION 15.7, EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT ON A CLASS, REPRESENTATIVE, OR COLLECTIVE BASIS, AND THE PARTIES HEREBY WAIVE ALL RIGHTS TO HAVE ANY DISPUTE BE BROUGHT, HEARD, ADMINISTERED, RESOLVED, OR ARBITRATED ON A CLASS, COLLECTIVE, REPRESENTATIVE, OR MASS ACTION BASIS. ONLY INDIVIDUAL RELIEF IS AVAILABLE, AND DISPUTES OF MORE THAN ONE CUSTOMER OR USER CANNOT BE ARBITRATED OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER.

Subject to this Arbitration Agreement, the arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by the party’s individual claim. Notwithstanding anything to the contrary in this Arbitration Agreement, if a court decides by means of a final decision, not subject to any further appeal or recourse, that the limitations of this subsection are invalid or unenforceable as to a particular claim or request for relief, you and Company agree that that particular claim or request for relief (and only that particular claim or request for relief) shall be severed from the arbitration and may be litigated in the state or federal courts located in the State of Delaware. All other Disputes shall be arbitrated or litigated in small claims court. This subsection does not prevent you or Company from participating in a class-wide settlement of claims.

15.7 Batch Arbitration

To increase the efficiency of administration and resolution of arbitrations, you and Company agree that in the event that there are 100 or more individual Requests of a substantially similar nature filed against Company by or with the assistance of the same law firm, group of law firms, or organizations, within a 30-day period (or as soon as possible thereafter), JAMS shall (1) administer the arbitration demands in batches of 100 Requests per batch (plus a final batch consisting of any remaining Requests); (2) appoint one arbitrator for each batch; and (3) provide for the resolution of each batch as a single consolidated arbitration with one set of filing and administrative fees due per side per batch, one procedural calendar, one hearing (if any), and one final award (“Batch Arbitration”). This Batch Arbitration provision shall in no way be interpreted as authorizing a class, collective, and/or mass arbitration or action of any kind, or arbitration involving joint or consolidated claims under any circumstances, except as expressly set forth in this provision.

15.8 Attorneys’ Fees and Costs

The parties shall bear their own attorneys’ fees and costs in arbitration unless the arbitrator finds that either the substance of the Dispute or the relief sought in the Request was frivolous or was brought for an improper purpose. If you or Company need to invoke the authority of a court of competent jurisdiction to compel arbitration, the party that obtains an order compelling arbitration in such action shall have the right to collect from the other party its reasonable costs, necessary disbursements, and reasonable attorneys’ fees incurred in securing that order.

15.9 30-Day Right to Opt Out

You have the right to opt out of the provisions of this Arbitration Agreement by sending a timely written notice of your decision to opt out to the following address: 131 Continental Dr, Suite 305, Newark, Delaware 19713, or by email to support@workyla.com, within 30 days after first becoming subject to this Arbitration Agreement. Your notice must include your name and address and a clear statement that you want to opt out of this Arbitration Agreement. If you opt out of this Arbitration Agreement, all other parts of these Terms will continue to apply to you.

15.10 Invalidity, Expiration

Except as provided above, if any part or parts of this Arbitration Agreement are found under the law to be invalid or unenforceable, then such specific part or parts shall be of no force and effect and shall be severed and the remainder of the Arbitration Agreement shall continue in full force and effect. You further agree that any Dispute that you have with Company as detailed in this Arbitration Agreement must be initiated via arbitration within the applicable statute of limitations for that claim or controversy, or it will be forever time-barred.

15.11 Modification

Notwithstanding any provision in these Terms to the contrary, if Company makes any future material change to this Arbitration Agreement, you may reject that change within 30 days of such change becoming effective by writing Company at the address or email in Section 18. Unless you reject the change within 30 days as described above, your continued use of the Service constitutes your acceptance of any such changes.

Except as set forth in Section 15 (Dispute Resolution), these Terms and any dispute arising out of or related to them or the Service will be governed by the laws of the State of Delaware, without regard to its conflict of laws provisions.

Copyright © 2026 Workyla LLC. All rights reserved. All trademarks, logos, and service marks (“Marks”) displayed on the Service are our property or the property of other third parties. You are not permitted to use these Marks without our prior written consent or the consent of such third party which may own the Marks.

Workyla LLC
Address:
131 Continental Dr, Suite 305
Newark, Delaware 19713
New Castle County
Email: support@workyla.com
Website: workyla.com

See also our Privacy Policy and Cookie Policy.